- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I received a call the morning of my appointment for new brakes on my vehicle. I was told the service technician assessed my vehicle and determined the back were still 50%+ and only needed the front brakes replaced. That kind of integrity and honesty is hard to find in repair shops today. I believe another shop would have done a complete brake service and charged me for unnecessary work. I will continue to take my vehicles to Auto Care Experts for needed vehicle repairs. I know I will get great service and at a fair price too. Thank you Auto Care.
Brakes, near Yakima, WashingtonBest shop in town!